Terms & Conditions

Welcome to Offside. These Terms & Conditions govern your use of our website and your purchase of products from Offside. By accessing our website or placing an order, you agree to these terms.

1. General

Offside reserves the right to update, modify, or replace these Terms & Conditions at any time. Any changes will be effective once posted on this page.

By using our website, you confirm that the information you provide is accurate and complete.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, colors may appear slightly different depending on your device, screen settings, or lighting conditions.

Product availability may change without prior notice.

Offside reserves the right to discontinue or modify any product at any time.

3. Orders

When you place an order, you are making a request to purchase the selected products.

All orders are subject to availability and confirmation.

Our team may contact you through phone or WhatsApp to confirm your order and delivery details. An order will be processed for delivery after receiving the customer's confirmation.

We reserve the right to cancel or decline an order where necessary, including cases involving incorrect pricing, product availability issues, incomplete information, or unsuccessful order confirmation.

4. Pricing & Payments

All product prices displayed on our website are in Pakistani Rupees (PKR), unless stated otherwise.

Offside reserves the right to change product prices at any time without prior notice.

The applicable price at the time of placing your order will generally be the price charged for that order, subject to any pricing or technical errors.

5. Shipping & Delivery

Once your order has been confirmed, our standard delivery time is 3–5 business days.

Delivery times may vary depending on your location, courier availability, weather, public holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate delivery information and a valid contact number.

For more information, please refer to our Shipping Policy.

6. Returns & Defective Products

Offside accepts returns only for defective or damaged products.

We do not accept returns due to change of mind, incorrect size selection, color preference, or other reasons unrelated to a product defect.

Any defective or damaged product must be reported within 7 days of receiving the order.

Products must be returned in their original condition and may be subject to inspection before a return or replacement is approved.

For complete details, please refer to our Return Policy.

7. Exchanges

Exchanges are only considered for products that are confirmed to be defective or damaged upon delivery and are subject to product availability.

We do not offer exchanges for incorrect size selection or change of mind.

8. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities

• Attempt to interfere with the operation or security of the website

• Copy, reproduce, or distribute our website content without permission

• Use our content, images, designs, logos, or branding for commercial purposes without written permission

• Attempt to gain unauthorized access to any part of our website

9. Intellectual Property

All content available on the Offside website, including logos, graphics, photographs, product designs, text, videos, and other materials, is owned by or licensed to Offside unless otherwise stated.

This content may not be copied, reproduced, modified, distributed, or used commercially without our prior written permission.

10. Third-Party Services

We may use third-party services, including courier companies, payment providers, analytics services, and other service providers to operate our business.

We are not responsible for delays, interruptions, or issues caused directly by third-party service providers, although we will make reasonable efforts to assist customers when possible.

11. Limitation of Liability

Offside will not be responsible for delays, losses, or interruptions caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues, public holidays, or other unforeseen circumstances.

12. Accuracy of Information

We reserve the right to correct errors, inaccuracies, or omissions on our website, including product descriptions, pricing, availability, and other information, at any time without prior notice.

13. Privacy

Your use of our website is also subject to our Privacy Policy. We collect and use customer information only as necessary to process orders, provide customer support, and operate our services in accordance with our Privacy Policy.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

WhatsApp: +92 323 9287237
Email: shehnilabaleegh@gmail.com

Offside — Turning Football into Fashion